Collect More Feedback
Gather feedback from reviews, surveys, and direct customer messages in one place.
Listen to every customer. Improve every day.
Heard helps businesses collect feedback, monitor performance, and resolve issues so you can build better experiences and grow with confidence.
✓30-day free trial✓No credit card✓Set up in minutes
H
Live Feed
Ratings
Locations
Locations
Monitor feedback performance
Search data...
6
Total Locations
All live
52,184
Feedback
+12%
78%
Positive
+8%
15%
Negative
-3%
LocationFeedbackSentimentIssues
Downtown18,20415%
Airport Road8,62118%
Tech Park7,31211%
Trusted by growing businesses
Urban BiteCoffee CornerPizza PointGreenBowlSushi HouseTaco Town
Why businesses love Heard
Everything you need to understand your customers and improve what matters.
Spot Issues Instantly
AI-powered alerts help your team catch problems before they become bigger.
Understand Sentiment
Advanced sentiment analysis turns raw feedback into clear, actionable insight.
Improve & Grow
Track performance, measure improvements, and build stronger customer relationships.
Everything you need to take action
Heard gives you a complete view of your customer experience across all locations.
✓Real-time feedback feed
✓AI-powered sentiment analysis
✓Location performance tracking
✓Smart issue detection & alerts
✓Ratings & nominations
✓Custom reports & exports
Feedback Overview
Last 7 DaysPositive
Neutral
Negative
Sentiment Ratio
78%
Positive
Recent Feedback
Great service and friendly staff
Food was cold and took too long
Loved by managers and business owners
See what our customers have to say about Heard.
★★★★★
“Heard helped us increase positive feedback by 28% in just 2 months. The insights are incredibly actionable.”
SJ
Sarah Johnson
Operations Manager, Urban Bite
★★★★★
“The alerts feature is a game changer. We resolve issues faster and our customers notice the difference.”
MC
Mike Chen
Owner, Coffee Corner
★★★★★
“Finally, a platform that makes feedback simple to understand and easy to act on. Highly recommend.”
PP
Priya Patel
Regional Manager, Pizza Point
Ready to hear what your customers are saying?
Start your free trial today. No credit card required.